Life’s Lessons

Once again, SmartBro’s services sucks! My internet connection went down Friday afternoon. I called their hotline a couple of hours after and was advised to call back because their system is down (AGAIN!). Hence they cannot check on my account’s connection. Hoping that the connection will be restored after a couple of hours, I didn’t call them back and went to bed thinking that I’d be able to blog the next morning but to my dismay, we still don’t have internet connection. At 7AM I called the hotline and reported my concern and was told to wait for their feedback within 24hrs. That’s it, no more no less. Continue Reading »

Popularity: 15% [?]

Tags: customer service, internet, Smart Communications, SmartBro

I’m back! Haven’t blogged for days because my internet connection was down since Friday afternoon and had a nerve wrecking experience dealing with SmartBro’s customer service when all I got from them is “sorry for the inconvenience, Ma’am but your concern is….”. Smart really sucks! I will definitely post about them after I’m done with the “novel” I’m writing. I was really stressed in those days that I cannot go online because I should finish everything before the cut-off…and that’s today. I tried posting in the internet cafe but their connection is so slow. Seems a turtle walks faster than their connection. Continue Reading »

Popularity: 8% [?]

Tags: proactiv, SmartBro

I’m back! I was sick since Tuesday that I had to rest. Another thing, I was forced to a total bed rest yesterday because our internet connection was redirected.I am really pissed at our ISP’s services. Lately our connection has been intermittent that I cannot work on OHJ because I’ve been disconnected from time to time. Now my account has been redirected due to the unpaid balance that they charge to my account which is supposed to be not. Continue Reading »

Popularity: 10% [?]

Tags: e-reps, internet, Internet Service Provider, ISP, SmartBro

Again, I was a victim of my procrastination. I don’t feel like doing a task ahead of time sometimes and wait for the deadliest deadline and cram. I have a line up of tasks that was due yesterday but my neurons don’t feel like doing it a day before or even early that day. And it was such the Id in me telling me I still have a couple of hours to do it yesterday. Until the internet connection was down*sigh*.

The connection was not at its best yesterday noon that I called for time out from OHJ and have somebody sub for me because all caps are expiring before it can even reach me. I thought it has something to do with the router so I unplug and plug it a couple of times. I even restarted the PC thinking it might help restore the connection but to no avail. After a couple of hours, it was up again so I was able to work and later on, it was gone! I was disconnected! I panicked thinking that there’s something wrong with the PC, or the router or the antenna. I did the same…unplug and plug everything. Have even restarted the PC a couple of times until I was convinced to call the ISP’s hotline and was told that the base station is having a technical problem and will check from time to time within 24hrs. What? Within 24hrs. Gosh it’s a long wait. I hope it will not maximize the 24hrs target time. I hope it will be fixed SOON as I need to work on my pending tasks. I was thinking of going to the net café within the village but it’s closed. Duh. PLDT and SmartBro are both down.

Many businesses are affected by this technical problem and I cannot imagine what would life be without internet connection. See, it has become a necessity.*LOL*. More than half of my waking hours is spent in front of the pc doing something productive in the net. It has become my source of living now and I cannot live without it. I’m crossing my fingers now…. I hope the connection will be up later this morning. As of the moment, am composing this post in MS word and will paste it once the internet will be up.

Anyway, summer heat is still on and I feel like soaking in a tub since I just can’t go to the beach or pool at this instant. How I wish we have a walk in tub in here to freshen myself everytime I feel like soaking my self in the water. Don’t you think this one looks great?  

Popularity: 11% [?]

Tags: ISP, OHJ, PLDT, SmartBro, walk in tub